Skip to main content
Firedog
Super User
Super User
March 1, 2025

How is the FAC calculated?

  • March 1, 2025
  • 12 replies
  • 237 views

Updated 27/08/25 by Emmanuelle_OVO:

[FAC = Future Annual Consumption. It has other names, but it’s a figure used by the Direct Debit calculator to determine a predicted cost for the period it covers. It’s akin to the EAC, a figure determined by the energy industry and made available to comparison sites, so they can all calculate annual costs on the same basis. OVO publish the FAC for an account on the Plan page in a browser, but it doesn’t seem to appear anywhere in the app.

 

This question has been exercising me ever since my SMETS1 meter was exchanged for a SMETS2 model in 2023. Nothing I read anywhere could explain the odd FACs I was seeing. I eventually discovered that, despite what the documentation says, all historic data preceding a meter exchange (MEX) are discarded. The FAC is then calculated on the basis of actual consumption and a notional figure (the EAC) provided by 'industry'. That notional figure is also allegedly based on a nominal starting value, adjusted periodically for actual consumption. This just didn't happen for my account for a number of reasons, so it wasn't until a year after MEX that my FAC reached parity with actual consumption for the preceding year. Since then, my FAC has been quite reasonable, but it's not the same as the actual metered consumption. I think I've found a way to predict the FAC that tallies pretty well (but not precisely) with the published figure. These are the results so far this year:
 

Note the distorted scale. Any variations would be barely distinguishable if the ‘Y’ axis started at zero.
Major wobbles (e.g. 26 January) result from Power Move Flex Power Up events.

  
Points to note:

  • This is an electricity-only household.
      
  • The meter is configured for Economy 7 and the MPAN shows PC02, i.e. this is a domestic multi-rate metering point.
    This is a bit trickier to handle, so the FAC is only updated weekly. I understand that single-rate (PC01) MPs may have their FAC updated more frequently. Even though I'm nominally on E7, I opted some time ago to pay the same rate for peak and offpeak usage.
      
  • My new FAC appears in whole kWh on the Plan page like clockwork every Sunday morning.
    I have to sneak round the back to find out what the precise figure is, so that I can do my own Direct Debit calculations. I get it from the DD API, which tells me what the yearly predicted energy cost is in £p. It's then a quick calculation to remove the VAT and the standing charge; what's left divided by the unit rate gives me the FAC, which I round to one place of decimals. This is the figure used to calculate DDs.
      
  • It used to be quite simple to get the FAC for peak and offpeak usage, but that ability went away when my tariff was fixed last year, so I'm stuck with a single overall figure.
    That may be the reason why there is a tiny (±0.05%) difference between my guesses and the actual outcome.
      
  • Why is the published FAC consistently higher than the annual consumption?
    I think it's because the calculation also looks at older data, in my case from MEX in September 2023. At the moment, these include two winters but only one summer, so of course the annualized consumption over the whole period is marginally higher (~0.8%) than the actual consumption over the past twelve months alone. I won't be able to see whether this hypothesis is true until we reach the meter's second birthday in September 2025. I don’t know how far back the calculation goes for older meters, but ISTR reading five years somewhere.
      
  • While the newest FAC is published on Sunday morning, I had to experiment a bit to find which readings were actually being used. It seems to be the preceding Thursday's. I don't know whether the figure is the midnight snapshot or one polled specially for this purpose. If it is a one-off reading, this could also add to the 0.05% discrepancy.
      

I've chosen to publish these findings now, because the latest guess is for the first time this year lower than the preceding one. I can hardly wait to see whether Sunday's FAC will also be lower than last week's. Any betting people among you?

 

 

12 replies

Nukecad
Super User
Super User
March 31, 2025

After all our investigations, for me it seems simply that the OVO FAC forecasting system has been devised to work with smart metering that has been in place for at least 12 months.

In all other circumstances then (as we have seen) whilst it may work adequately in most instances it will be prone to errors either creeping in, or suddenly jumping in, sometimes very large errors.

It also appears to prioritise the information provided by Elexon and Xoserve over the actual meter readings that OVO have collected.
Whether that’s actual data or ‘Industry Standard’ figures (ie. Estimates).

As such it falls down when:

  • There isn’t a smart meter in place.
  • A smart meter exchange takes place meaning that Elexon/Xoserve don’t have 12-months of data for the new meter.
  • If/when the smart meter is not connecting to the network as it should.
  • There are other metering issues like crossed meters, incorrectly registered meter serial numbers, etc.

TBH most of those circumstances OVO have no real control over.

However one area where the FAC forecasting could be improved is to use OVOs own collected meter readings in preference to the Elexon/Xoserve provided figures, and to only fall back on those 3rd party provided figures where OVO do not have their own customer meter readings (whether smart or manual).

 

I said, Hey - Watts going on.
Firedog
Super User
FiredogSuper UserAuthor
Super User
March 31, 2025

Thanks.

… one area where the FAC forecasting could be improved is to use OVOs own collected meter readings in preference to the Elexon/Xoserve provided figures, and to only fall back on those provided figures where OVO do not have their own customer meter readings (whether smart or manual).

 

I agree. However, the industry figures (EAC/AQ) are supposed to make it possible for any authorized entity - e.g. approved comparison sites - to use the same data for comparison. I’ve established that they don’t, unless the EAC is firmly established, which it will only be if none of the potential faults you enumerate is present. Calculating the EAC/AQ is an unbelievably complex operation, almost bound to fail unless everything is quite straightforward. 

It would be even more confusing for the average customer if the supplier’s FAC were completely out of line with the industry figure. 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |