Best answer by Tim_OVO
View originalHow do I change the name on my OVO account?
Updated on 22/04/22 by Jess_OVO
Thanks for getting in touch about updating the surname that we’ve got registered to your OVO account. In order to get this changed you’d need to speak to the Support Team. This isn’t something you can do on your online account or OVO app (download for Android or iOS).
Once the team has checked a few security details they’ll be able to get this updated, you’ll then see your chosen surname appearing on your statements and online account.
If you also need to update your email address or contact number, you can make these changes yourself on the ‘profile’ page of your online account,


Thanks for posting
I've moved this query to another topic on the same thing - check out the 'best answer' near the top. In short, I'll need your account number, DoB and the name as it appears on that welcome letter via a PM. I can then get this amended. I'l PM you now to get this started.
Tim
Hi
^Tim
https://www.ovoenergy.com/ovo-answers/topics/payments-and-statements/statements/can-i-add-someone-to-my-account.html
I have tried searching on the website for a way to change my name but can only see options to update email & other details, but not my name.
Please can you advise?
Many Thanks
Check out the best answer at the top for info on what to do next!
Cheers,
Emma
^Tim
Hi Tim
The best answer appears to be to contact you to change my name. Is this correct?
Thanks
Katie
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.