Government levy fixed rate changes now showing on online account?

Hey ​@Bendog 

This change is part of the government levy changes, and will have no impact change to the end date of the fixed contract you agreed to and is not being cancelled early.

The current rates you pay will change as of 1 April, the teams are currently working in the background to make sure everyone’s correct, new rates are ready to be applied from 1 April which means we do have to change the contract, so we can queue up the new rates with the discount, which will have your original end date applied. You’ll receive an email or letter soon explaining more about including terms and contract end date which will remain the same as before.

Sorry for any confusion this may have caused, I hope this helps clear that up.