Skip to main content
Question

Government Levy - April reduction

  • May 8, 2026
  • 1 reply
  • 15 views
C
Rank 1

Hello all,

I need some help with some information here that maybe I am misunderstanding.

I started a fixed rate tariff with OVO in mid september 2025 coming up to April my ovo account was closed due to an erroneous transfer, which I had sorted. Since then I have not seen the reduction I was expecting from April due to the government levy changes. In fact I have seen no reduction at all in my contract.

I called up and an agent told me that because I am currently below the market price cap they did not make any unit rate changes to my account, but as far as I am aware the levy should have been applied to all accounts including fixed rate regardless if they are already below the price cap. 

Am I correct in this regard, as this is what it sounds like it should be from information on OVO’s website, ofgem and martin lewis.

Thanks

    1 reply

    Blastoise186
    Super User
    Forum|alt.badge.img+9

    Hey ​@Chaosminion5254 ,

    Sounds like you probably missed the letter/email due to that Erroneous Transfer, but there’s a 100% chance the reduction was indeed applied. It was to do with the levy reductions, so OVO did a global sweep of everything to push it through. It would have been applied to your Unit Rates so you should have seen those drop slightly. This change does not rely on the Ofgem Price Cap which is unrelated.

    The agent was thinking of something else which isn’t relevant so don’t worry about that.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.

    OVO (S) Gas Limited is part of OVO Group Ltd