I have just been offered new OVO fixed plan deals. My current fixed plan runs out in March so my question is: If I choose a new fixed plan now (January) will it start right away or will it not start until March when my current one runs out?
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Fixed plan start date? Renewed in January but current plan expires in March?
Best answer by Blastoise186
Howdy
In this situation, the NEW tariff would be secured and guaranteed immediately, but the start date would be set for March, the day after your existing deal runs out.
+1- Plan Zero Hero
- 7890 replies
- Answer
Howdy
In this situation, the NEW tariff would be secured and guaranteed immediately, but the start date would be set for March, the day after your existing deal runs out.
Hey
Good question, and I’m glad to see Blastoise186 has already stopped by to help out on this one!
Hopefully that’s been helpful to you. When you go through with a new tariff, the confirmation would also show you the start date as a reminder of when it kicks in.
Let us know if there’s anything else we can help with.😊
- Plan Zero Hero
- 760 replies
Hi
I believe that what has been stated up to now is what happens by default if/when you renew a fix online.
Step 4 here:
https://www.ovoenergy.com/help/article/contract-renewals
However if you do want the new plan to start straight away.
Rather than doing it yourself online, if you contact support to ask for the switch to the new fixed tariff making it clear that you want to start the new fix ‘now’ (well the next day) they should be able to arrange that too.
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