erroneous transfer - didn’t agree to switch energy supplier

This is a thing that happens once in a blue moon. The question has been asked before and here is the explanation:

Hello Juliamc, I’ve been doing my research and it does not appear to be a ‘once in a blue moon’ at all!!!!   It also appears to be a lot of hassle as previous posts that I found have alluded to.  I have put in a formal complaint to OVO and will be contacting ofgem on Monday.  It is very convenient for it to be dressed up as an erroneous transfer.

Maybe my analogy was not the best; blue moons turn out to be quite common… https://www.rmg.co.uk/stories/space-astronomy/what-blue-moon-how-often-does-it-occur

Hey ​@drayja 

I’m sorry to hear about this, there could be a number of reasons an Erroneous Transfer may have occurred such as details being mixed up with someone else’s – this can happen if you live in a flat or new build property, human error: for example, someone accidentally selected the wrong address from a drop-down menu to name but a few scenarios. You can check out this article for more.

I’m glad to see juliamc already stopped by with a really helpful topic and that you’ve already been in touch with the Support Team. They should be able to answer your questions and stop the erroneous transfer. I would recommend chatting with the Support Team about this or calling them on 0330 303 5063, Monday to Friday 8am to 6pm, so they can get this stopped as soon as possible and within the window.

Do let us know how you get on.