Dual account management

Howdy ​@jankaribizli ,

This is generally pretty easy to set up as you can add your friend as a Secondary Account Holder (Financially Liable). This will make you both jointly and equally liable for the bill, but it does grant full account access to both of you, similar to how a joint bank account works.

If you’d like to do that, please get in touch with OVO by phone when you are both present as this requires verbal consent from both of you. The contact info is below:

With this method, either of you can contact OVO freely without needing the other around. If one of you becomes unable to continue managing the account or wants to be removed for any reason, handing it off to the other would be a simple task of letting OVO know.

Hey ​@jankaribizli 

Welcome to the Forum.

As mentioned, you’ll need to get in touch with the Support Team while both of you are present to have your friend added onto the account. You’ll have to complete this via phone so we can verbally confirm you’re both happy to make this change. Please call 0330 303 5063 (Monday to Friday, 9am to 5pm) and the team will get this sorted for you.

The following similar topic may also be helpful here:

I hope this helps.