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Question

Cannot login to the app

  • July 1, 2026
  • 1 reply
  • 17 views

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I hate making another "cannot login" topic. But it's the reality I'm facing now. My smartphone app struggles to open. It let's me to put login details, it even lets me ro chose particular account, then it gets into the endless loop trying to "grab my account details". I can login via internet browser. The problem is that choosing free hours is only available via the app. I have cleared cache, cleared the app data - it doesn't help. 

1 reply

Chris_OVO
Community Manager
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  • Community Manager
  • July 1, 2026

Hey ​@costeek

 

We're aware of a current outage with the app, and the team is working hard to restore it as soon as possible. Thank you for bringing it to our attention 😊 I’ll update the thread when I hear it’s been resolved!