Emergency contact information, scheduled PAYG outages, and methods for contacting OVO - (May 2026)

1 year ago

Question

Can't log in on ovo app and axs app

I can't log in on the ovo app or the axs app. If keeps telling me incorrect email or password even though I've reset it a few times now

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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd