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Can I get a copy of the information OVO hold about me?

  • April 11, 2025
  • 1 reply
  • 146 views

Can ovo send me an email with all the details of when I set up the account in the first place.  And also the signature that I signed to set up the account. 

Best answer by Blastoise186

Updated on 29/08/25 by Emmanuelle_OVO:

Hi ​@JoE. ,

If that’s available, you can request it.

The easiest way is probably via the tool at https://privacyportal-uk.onetrust.com/webform/e61529a6-51c6-46fc-8602-5149fb1b2564/bd3a8ebc-c7b6-4cfa-a78c-f275f5a0e553

It can take up to a month to process, but if you desire, you can dump just about everything OVO knows about you via that tool.
 

Who can request a Subject Access Request?

Individuals have the right to request, access and receive a copy of their personal data, and other supplementary information.

Here is our privacy policy:

https://www.ovoenergy.com/privacy-policy

1 reply

Blastoise186
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  • Plan Zero Hero
  • Answer
  • April 11, 2025

Updated on 29/08/25 by Emmanuelle_OVO:

Hi ​@JoE. ,

If that’s available, you can request it.

The easiest way is probably via the tool at https://privacyportal-uk.onetrust.com/webform/e61529a6-51c6-46fc-8602-5149fb1b2564/bd3a8ebc-c7b6-4cfa-a78c-f275f5a0e553

It can take up to a month to process, but if you desire, you can dump just about everything OVO knows about you via that tool.
 

Who can request a Subject Access Request?

Individuals have the right to request, access and receive a copy of their personal data, and other supplementary information.

Here is our privacy policy:

https://www.ovoenergy.com/privacy-policy