Billing issue

Hey ​@Anjujoy 

It sounds like the time this other bill was sent was before the payment cleared onto the account?

We don’t have access to accounts here at the Forum so we can only make best guesses based on the information you provide here. 

If you could share screenshots of these bills, removing any person details, that would be helpful so we can try to advise better. 

Have you spoken with the Support Team about this?