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Are OVO planning to expand the Heat Pump Plus Tariff to existing heat pump customers?

  • 3 October 2023
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I am an OVO customer and have been running a heat pump for almost two years, so am really disappointed that existing account holders with heat pumps are not able to benefit from the heat pump plus tariff. Are OVO going to extend the tariff to existing heat pump users any time soon or is this yet another instance of existing OVO customers with heat pumps being disadvantaged for already doing what OVO wants householders to do  - install a heat  pump - but just not an OVO heat pump?

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Best answer by Blastoise186 3 October 2023, 20:18

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Blastoise186
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It’s possible that it might expand later. Charge Anytime started out as being exclusive to those on OVO Drive where you then had the OVO Drive + Anytime add-on available, before being reimagined as Charge Anytime and unlocked for everyone regardless of tariff.

It’s possible that Heat Pump Plus is a similar story - restricted while testing it out and then opened up more widely later.

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