How to access emergency credit on your Secure electricity meter

Here’s how you can get emergency credit live on your Secure electricity meter

In this short video we'll show you how to access emergency credit on your Secure electricity meter. This makes sure your home has electricity until you're able to top-up. 

Please remember that any emergency credit used will need to be paid back and this will be taken from your next top-up.

https://www.youtube.com/watch?v=PN2pA4HF6Dg

For more information on prepayment smart meters and a list of meter manuals, check out this forum topic.

• Pay As You Go - Topic Hub & How to get in touch Hub

Thanks,

The OVO Team