Updated on 30/01/25 by Chris_OVO
We have an Economy 10 tariff with storage heaters. Having been told that I owe Ovo a lot of money due to underpayment for my electricity consumption, I went back over my past 2 years of bills (since we moved in). I was amazed to see that I seem to using far more peak time power than off peak and that in the winter months the peak time consumption shoots up. This should not be the case - the storage heaters are only active off peak, and all washing and tumble-drying also being done off peak, it really looks as if we are being charged peak rates during off peak hours and vice versa. Is this possible? How can we check? i have raised this with Ovo and am waiting for their response, but I wonder if anyone else has ever experienced this?