In 2017, only SMETS1 Gas meters were being supplied by OVO. They did fit within a semi-concealed enclosure, but it was tricky and almost impossible to view the integral screen.

When SMETS2 gas meters started to be installed by OVO they had just developed a “fitting kit” which resolved the problems. A steel collar (green arrow) pulled the meter to the back of the enclosure and two rigid steel pipes with complex bends (purple) allowed the input and exit pipes to line up.

The meter display could be read, although I usually put my smartphone in front and took an photo!

There was no size difference between the two versions of smart gas meters. They just used a different make of electronic unit which sits in front (red).

There is one major manufacturer of smart gas meters which uses a very different shape, and that’s Landis & Gyr:

L&G units are generally fitted by British Gas, so they’re very common. Personally I don’t like the inbuilt display. It’s tricky to read because the line-widths are so narrow.

Your non-Smart meter looks like it might be an L&G optical-measurement variety.

The fact that your gas meters are failing has nothing to do with them being positioned in a semi-concealed enclosure, or how damp it is. I’m not suggesting you try this, but I can’t actually think why such a meter would fail even if completely submerged in water!

Simply contact Customer Support and request that a replacement meter is fitted.

Great advice from @Transparent there about semi-concealed meter setups and smart meters. Bit of a confusion over the photo though, as that’s not your meter. Are you able to post a photo of yours? 

Sounds like you’ve had a bit of a frustrating time with it all! So to clarify, you’ve had two smart meters which have now been replaced with a non-smart meter? When you say your digital meter has stopped working, is the screen now blank? As @Blastoise186 mentions, if this is the case we will replace it but it might depend on whether it will fit in your current box. Sure @Transparent will be able to help assess this once we’ve seen your actual setup... 

Why do you think the photo from @AL73 is not his/her meter @Jess_OVO ?

Have you checked the Xoserve database to see what type has been registered?

The first photo (above, with coloured arrows) of the Uniflo gas meter in a semi-concealed box is on my site, and was the second (of three) SMETS2 gas meters I’ve had thus far.

So I’m absolutely certain that an OVO Installer could do an identical job for @AL73. The semi-concealed boxes are made to a standard pattern, as are the “bellows type” gas meters.

Incidentally, whenever I get the chance, I take photos of other interesting meter installations so I can refer to them when answering questions on the Forum. The photos of the Landis and Gyr meters in the lower graphic I’ve just posted are from that library.

Hi

Attached is, a photo of my meter. It is a non smart meter with a digital display which is now completely blank.

If we could get a new smart meter fitted then that would be great.

Thanks

Thanks @AL73 !

That gas meter is just a bog standard Landis+Gyr G130, nothing special about it at all. But I totally agree with @Transparent as well about the displays on L+G meters. I’ve pretty much never seen any L+G electric or gas meter with a display that you can actually read easily without the help of a microscope.

By the looks of things, at first glance I’m going to say yes, a SMETS2 UniFlo gas meter should fit in that box, provided it’s installed using OVO’s special fitting kit. But let’s wait for a second opinion first. 

Agree with @Blastoise186 on this one @AL73, from the photos you’ve added it certainly looks like we should be able to get an S2 meter fitted there using the fitting collar @Transparent described above. 

In order to get a meter replacement arranged I’d advise giving the Support team a call and explaining that your current gas meter is faulty (with an unreadable screen). They will be able to advise on whether a dual meter replacement is needed to ensure the meters are compatible with each other if you already have an electricity smart meter. Hope this helps. 

And @AL73 - if you fill out your Forum Profile page, then we won’t be having to guess whether you do or don’t have an electricity Smart Meter.

Thanks

Hi,

I am having similar issues about getting a smart meter fitted and moved to a semi-concealed box at the same time. However, I am a bit confused by the comments about reading the display on smart meters. I don’t have a smart meter yet, but I thought the whole point about them being ‘smart’ was that you could access the read outs remotely, via a wireless display elsewhere in your house. Is this not the case?

Thanks

Our smart gas meter stopped working because of the damp environment (the old coal hole), and was replaced with a standard one.  If I get a cabinet, would the smart meter installer fit it?  It looks like it would just need 2 holes for the pipes cutting in the top, if it can be installed under the fixing plate (leaving the regulator and valve in the damp).  Would GRP affect the signal? Would a 400x300x200mm cabinet be big enough?

There are several questions here which various people might be able to help with. Here is a guide about responsibilities 

If it needs pipe work then you probably need your gas transporter involved

Hey @Dryland,

Welcome to the OVO Online Community,

I know that with OVO you can send across photo’s and we can get our specialist team to look into, you can also book a ‘site visit’. 

If you’re an OVO customer, I’d advise getting in touch with Support with the dimensions of the cabinet as well as photos. 

Hope this helps.