Please bring back Kaluza Web backend for indra chargers

Related products:OVO appOVO Help

Forum|Forum|1 year ago
April 13, 2025
14 replies
237 views

Since using the charge anytime all I'm finding the car is now not charged when I wake up.

Constant notifications from our car that it's stopped charging, the way previously is it would slow down the charge to 6amps with trickle charing, a much better approach in my mind.

I'm finding as a house with 2 cars I'm often not able to charge both, unless the charge is left unplugged for hours it simply doesn't create a schedule charge when we swap them, I also can't add on extra charge if we realise we do need a full charge after just doing 80% with the car.

Please bring at least the same functionality as the Web app gave us, this app has been out for ages I can't fathom how it is so bad, if there is some ting my end I can do to sort it I would love to know but all I did was follow the instructions and I've used boost more times in the last 3 weeks than I have in the last 3 years!

Show previous replies

steadAuthor

Rank 5

Hey @jpnufc

The team respnded:

Thanks again for your feedback and I’m sorry your experience of the mobile apps hasn’t been good so far. I’ve shared this with the team to make sure that we’re making the right improvements for our customers in future.Once you’ve moved over to the Indra and Charge Anytime mobile apps, you’re no longer able to use the legacy Indra web app. All customers will also start losing access to the web app from 8 May, and will need to use the mobile apps going forward.Now that your charger operates with the Charge Anytime app, some of the features will be different. For example, the scheduling optimiser (which is still powered by Kaluza) needs to reset between charging sessions. Otherwise a new schedule won't be loaded and your vehicle won't charge. So once you’ve charged one vehicle, unplug it and wait around an hour to allow the optimiser to reset. After that, you can plug in your next vehicle, set your desired “ready by” time, and the app will take care of the rest.I hope that helps - and let me know if there’s anything else I can help with.

It's seems a lot more stable as the week goes on, shame this wasn't managed in waves to move over! Feel maybe a lot of frustration was down to the sheer numbers moving over and not much explanation on the changes to the way it works.

I'm hoping that this time delay comes down between swapping but so far it has worked for us this week. Accepted I have to use boost to precondition the car whilst plugged in, which isn't the end of the world but be useful it this is mentioned when switching over 👍 it's something we use pretty much daily

Be good to add some extra things to the faq, I notice our indra now flashes the lights green. Nothing is mentioned on the indra faq I could find, but was told on another forum the racing green is to show it's charging from solar which we don't have.

Definitely should mention you need to boost to draw from the wall to precondition the car!

davidrichardmann

Newcomer

I have the Indra V2G Ver 2 charger which used to work on the Kaluza app. Indra say that this is now not supported and won’t give me access to their latest app and are saying that others who participated in the OVO trial are also being cut off. Is anyone still using this charger and successfully exporting to the grid with it? Which app do you use and do you have to be with OVO for this to work?

I really want to get it working again, and am happy to control it manually if necessary, but just need a way to instruct the charger to export. Anyone have any ideas?