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Rank 5
fancyabrew
Rank 5
Oct 18, 2024 1:04 PM UTC
Open for votes

Notification from the charge anytime app about any connection issues to your car\charger

Related products:OVO app

Currently there is no way in knowing if you have a connection issue with your car\charger and charge anytime, unless you check in the app.

A notification from the app to alert of any connection issues would be helpful to those customers who don’t check the app regularly.

    3 replies

    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    Oct 18, 2024 2:47 PM UTC
    New→Open for votes
    Renewable energy jokes never get old.
    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    Oct 18, 2024 2:50 PM UTC

    Hey @fancyabrew,

     

    Thanks for submitting the idea! I’ve opened this up for votes from other community members and we’ll also share it in similar posts 🎉

    Renewable energy jokes never get old.
    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    Oct 19, 2024 10:20 AM UTC

    The suggestion would appear to be what should be an expected error message on any standard system. It should be available for the user. I wonder if there are other issues that don’t alert the user

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, EV, ASHP and Home Assistant automation}
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      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd