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Blastoise186
Super User
Blastoise186Super User
Super User
October 21, 2025
Can't be done yet

Enable self-service multi-account linking via MyOVO

Related products:Online accountOVO app
  • October 21, 2025
  • 5 replies
  • 68 views

Currently you have to get in touch with OVO to connect a second account to an existing profile in MyOVO.

It would be cool to enable self-service methods to make it easier and faster!

    5 replies

    Blastoise186
    Super User
    Blastoise186Super UserAuthor
    Super User
    October 21, 2025

    Related idea but in the other direction:

     

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    October 22, 2025

    Heya ​@Blastoise186!

     

    Cracking - I love it. I don’t know whether this would be possible due to data protection etc, however I think it’s a great idea. It would definitely save a lot of calls into customer services! I’ve relayed this to our Product team and I’ll let you know when I hear back!

     

    Cheers!

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    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    October 22, 2025

    ​@Blastoise186 I should have an update on this soon I hope.

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    Blastoise186
    Super User
    Blastoise186Super UserAuthor
    Super User
    October 22, 2025

    No worries!

    Even if it’s not possible right now, we can always leave this here as a duplication target. :)

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    October 22, 2025
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    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd