Open for votes
Enable self-service Direct Debit bank account changes
This might be an interesting one.
But I think it might be handy to make it possible to change with bank account is used for Direct Debits via MyOVO. I’ve seen this ability before elsewhere, so it might be nice here.
The idea being:
- I use MyOVO to change the linked bank account
- The system sets up a new DD Mandate with the newly selected account
- First DD is taken from that account
- OVO rips up the DD Mandate from the old bank account to let it expire
I’m a big fan of self-service and I might help with cases like this one:
