Don't make the Moving In help pages spin members round in circles!

Thanks for this idea, @Blastoise186 - the team are aware of this. 

In the meantime, for anyone moving into a home supplied by OVO, we need to speak to you over the phone to get ‘verbal confirmation’ of the plan you choose. Call us to get this done here: 0330 303 5063

We’ve had an update on this:

We’ll be updating that page to remove the link to the Quote page, due to it being unavailable for online quotes at this time.

For anyone moving into an OVO supplied house, we need to speak to you over the phone to get ‘verbal confirmation’ of the plan you choose. Call us to get this done here: 0330 303 5063.

The thing is under the ofgem license conditions OVO have to let any new customer switch to the OVO Simpler tariff. Not just new customers in an OVO supplied home

At the moment this has to be done by phone.

Wouldn't it be better to simply enable the online quote tools in general? 

OVO has never allowed online quotes/switches for Simpler Energy directly anyway - it’s always been a case of phoning up for that one

That is no reason for  not doing it now.

I think the best response to this is to quote the message on the quote page:

Sorry, we can't give you an online quote today

You've probably seen in the news that wholesale energy prices are incredibly high at the moment. This means we can't offer our usual deals to new members right now.

Hoping to join OVO today?

We'd love to have you. But right now, it's best for customers to stick with their current suppliers rather than switching. If you're on a fixed tariff, it's probably the best deal for you. And if you're on a variable tariff, then you're protected by Ofgem's energy price cap. If you’d still like a quote here's how to talk to us

Add in to that the energy price guarantee, and the benefit for switching suppliers isn’t really that valid at the moment.