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Blastoise186
Super User
Blastoise186Super User
Super User
February 27, 2023
Open for votes

Change the 'Set Up Account' wording in MyOVO to Set Up ONLINE Account

Related products:Online account
  • February 27, 2023
  • 4 replies
  • 69 views

Hiya!

This one’s confusing a lot of people who don’t seem to understand the Set Up Account thing in MyOVO. Could it be changed to Set Up ONLINE Account with something that says you need to have an OVO Account first? If it could link to the Quote & Switch Tool too to get a supply going, that’d be epic.

    4 replies

    Jeffus
    Rank 20
    Jeffus
    Rank 20
    February 27, 2023

    Good idea @Blastoise186

    The whole new customer switches, new online user account setup, password setup etc use cases could do with a good review.

    I get confused 😊

      Blastoise186
      Super User
      Blastoise186Super UserAuthor
      Super User
      February 27, 2023

      True. I think it’d be best to get this idea completed first, or at least approved by the product owners.

      In the meantime, perhaps we can chat with you know who about fixing the other stuff tomorrow? :)

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      Tim_OVO
      OVO Staff
      Tim_OVO
      OVO Forum Legend
      March 1, 2023

      Seems like a simple change to me. Let’s see if our product teams agree. Marking this as ‘open for votes’.

      Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
      Tim_OVO
      OVO Staff
      Tim_OVO
      OVO Forum Legend
      March 1, 2023
      New→Open for votes
      Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
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