+1Hiya!
This one’s confusing a lot of people who don’t seem to understand the Set Up Account thing in MyOVO. Could it be changed to Set Up ONLINE Account with something that says you need to have an OVO Account first? If it could link to the Quote & Switch Tool too to get a supply going, that’d be epic.
+2Good idea
The whole new customer switches, new online user account setup, password setup etc use cases could do with a good review.
I get confused 😊
+1True. I think it’d be best to get this idea completed first, or at least approved by the product owners.
In the meantime, perhaps we can chat with you know who about fixing the other stuff tomorrow? :)
Seems like a simple change to me. Let’s see if our product teams agree. Marking this as ‘open for votes’.
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