+1It would be useful to allow closed accounts to be removed from MyOVO on a self-service basis for situations where the account is clearly no longer required, such as when two accounts are on one profile and one of them is closed due to a moving-out process.
Might be worth also having an auto-purge option (say six months) for these if the customer wants it.
Twice I’ve asked Support to remove an unwanted and unused account from MyOVO. The last time, a few weeks ago, I was told a ticket had been raised and it would take 5-7 days for ‘the team’ to do the job. I’m still waiting ...
Sorry ​
+1My only comment would be to make sure that account removal was an intended action with a confirmation and perhaps a re-confirmation with appropriate text to make it clear what you are about to do. Perhaps also two factor authentication. You send a simple deletion code which has to be entered. Just thoughts if it's an irrevocable action.Â
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