It seems to be to do with how your inverter is set up and not knowing that, it’s not possible to suggest a solution. Also, as with others, you seem to be based outside the UK and so there may be technical differences in the specification. Sorry
Bring me Sunshine ~ E&E {Solar PV, Battery Storage, EV, ASHP and Home Assistant automation}
I hope one of our community members are able to help answer your question based on their own experiences, but we do have a lot of topics related to Solis, I’ve linked below to just a few of these but you can find lots more by searching ‘solis’ on the home page of the Forum:
Solis also have a really handy contact page if you wanted to reach out to them directly too.🙂
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