TERRIBLE BOILER SERVICE

I will request a report. But the engineer himself did the pressure, beforehand it was perfectly okay. He left saying boiler in perfect order. 

Also the reason I rang them is I am now no longer able to refil the boiler with pressure. After the workman came and did whatever he did to it. I will go through complaints but also a higher body who regulates energy companies. If they now offer additional services but actually are sending workmen who are unfit for the task. I wonder how many other people have had this experience. How can they  just “serviced” my boiler to say it is fit and a week later it breaks down. It’s too much of a 

I understand how frustrating this must be @YVB.

Keep us posted with how it goes with the complaints team. 

Whatever happened in your situation. I had my boiler service as part of a free service last Wednesday and not it’s not working. The pressure it too high and it goes off everytime I turn the tap on or the heating on. I rang them and they won’t help as the service was over 4 working days ago. My boiler was in perfect working order and I had no problems until they touched it. I’m fuming I have a disabled child it’s freezing outside. I have complained but how long will that take 

Hey ​@Adele_Smith, 

I’m really sorry to hear that you're having trouble with your boiler! It can be frustrating, but there are a couple of things you can try. Most boilers have a pressure relief valve, or you might want to bleed a radiator to help relieve some pressure in the system. You can find more helpful tips in the article "Boiler pressure too high: How to fix it " or "What to do if your central heating isn’t working?." on OVO Guides.

I hope your case handler can figure things out for you quickly. We’re all rooting for you to get everything back up and running smoothly soon!