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prbarber
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August 14, 2024
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Switching to fixed plan + boiler cover but I already have boiler cover

  • August 14, 2024
  • 6 replies
  • 642 views

I want to switch from my current variable plan to a 1 year fixed loyalty plan + boiler cover. The problem is that I already have a boiler cover in place, so what will happen when I switch?  Will I end up paying for 2 plans or will the current boiler plan be automatically added?  There are only 2 options on the application form, which is “With Boiler Cover” or “Without Boiler Cover”.

Best answer by Abby_OVO

Updated on 10/06/25 by Ben_OVO

Hey @prbarber 

 

I hope you found BPLightlog’s advice helpful.

 

I did also check with the team, they said; if its the one year fixed and boiler cover you don't need to set up a new policy, you’d just need to add your OVO ID to the current one. If for any reason you still decide you want to cancel and set up the policy again, then there would be a fee and normal exclusions.

 

There’s more about the 1 Year Fixed + Boiler Cover tariff itself here, and the full terms & conditions of the 1 Year Fixed + Boiler Cover terms can be found here.

 

Hope this helps.

6 replies

BPLightlog
Super User
BPLightlogSuper User
Super User
August 14, 2024

Hi @prbarber , details from the FAQ’s of the plan page .. 

 

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    Abby_OVO
    Community Manager
    Abby_OVOSolved
    Community Manager
    August 16, 2024

    Updated on 10/06/25 by Ben_OVO

    Hey @prbarber 

     

    I hope you found BPLightlog’s advice helpful.

     

    I did also check with the team, they said; if its the one year fixed and boiler cover you don't need to set up a new policy, you’d just need to add your OVO ID to the current one. If for any reason you still decide you want to cancel and set up the policy again, then there would be a fee and normal exclusions.

     

    There’s more about the 1 Year Fixed + Boiler Cover tariff itself here, and the full terms & conditions of the 1 Year Fixed + Boiler Cover terms can be found here.

     

    Hope this helps.

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    Newcomer
    Kaz67
    Newcomer
    September 21, 2025

    I want to switch from my current variable plan to a 1 year fixed loyalty plan + boiler cover. The problem is that I already have a boiler cover in place, so what will happen when I switch?  Will I end up paying for 2 plans or will the current boiler plan be automatically added?  There are only 2 options on the application form, which is “With Boiler Cover” or “Without Boiler Cover”.

    I have been told that they do the 1 year fixed rate with boiler. Cover. I am all ready on that 1 year fixed rate with bolier cover  but runs soon and want to apply for it again. They contradicted them self and said as I have had the plan form 2023 and 2024 I can't take advantage of it. Has any else been told this. I have read terms and Conditions. Thanks.

    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    September 22, 2025

    Morning ​@Kaz67 I hope you’re well.

     

    I’ve asked internally about this and I’ll get back to you as soon as I’ve heard back.

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    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    September 22, 2025

    Hi ​@Kaz67,

     

    This is what I’ve been advised:

     

    I don't think they'd be able to take advantage of the same offer again if they already have an existing homeplan. They can look at cancelling and rejoining (canc fees may apply and exclusions applicable to new sales will apply) but may be best asking them to speak with our Retention Team. They can call on 0330 102 8905 - hold to be connected to OVO Home Services, Option 3 - Renewals / Cancellations.

     

    I hope this helps - give the team a call on the number above and hopefully they can sort you out.

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    K
    Newcomer
    Kaz67
    Newcomer
    September 24, 2025

    Hi, thank you for your advice. I didn't get anywhere with come out of my plan and pay the last  of my the bolier cover. They suggested to go on the variable and then. Apply for the 1 year fixed rate + boiler Cover. To sure if to do that has might not get the year fixed rate with boiler cover. So on the fence. Thanks again for your help.

     

     

    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd