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May 26, 2025
Solved

RTS meter makes clunking noise every hour, why ?

  • May 26, 2025
  • 24 replies
  • 524 views

Ever hour on the hour, the RTS meter here makes a very loud clunking noise you can hear throughout the entire house, has done so for like a decade ever since we moved in.

Asked everyone over the years, no one knows if its normal or not.

Anyone here know if it is normal, and what it is doing every hour ?
 

    Best answer by Lukepeniket_OVO

    Hey all!

    Unusual for a RTS to be clunking every hour but looking around the cupboard i can see the ‘control circuit’ and thats feeding a board. Its far more likely it was that control circuit clunking. =]

    24 replies

    Blastoise186
    Super User
    Super User
    May 29, 2025

    Gotcha, yeah that sounds much more like how it should be behaving!

    If you’re happy to live with that then you should be good to go. Otherwise, you may be able to get some kind of sound dampening in the affected space to potentially neutralise it a bit.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Firedog
    Super User
    Super User
    May 29, 2025

     

    Left unit:
       KAIFA
       Adaptor: FL100
       MA100
       ...

    Right unit:
       EDMI ZigBee Certified product
       CS010A-08-B2
        …
       Standard 420
      

    What with your manifold obfuscations and the general blurriness of the photos, I’m having a bit of trouble deciphering your photos!

    For a start, the EDMI box is on the left as I see it, with the KAIFA units on the right!

    The EDMI unit is the comms hub, connected to the meter by means of the KAIFA FL100 Flying Lead. I suspect the engineer thought it would be easier to do this rather than juggle all those 25mm cables to make room for the comms hub on top of the meter where it would normally be. (All it does is provide a 12V DC supply to the comms hub; the communications from the meter are done over Zigbee. I don’t know why it’s made so complicated ...)

    There appear to be six meter tails, which is unusual. The left-most two, a grey/blue pair, are the incoming line and neutral (N2) feeds from the service head (the black unit below the trunking).
      

     

    Then guesswork takes over. N3 is the constant circuit’s neutral, and its line is the very dark one following it to the left and round an S bend to the white Henley blocks. That leaves two grey-sheathed ones. I suppose that the one closest to the camera is the line for the switched circuit, probably supplying the storage heaters. That switch is inside the meter and although it’s most probably a 100A beast, it will be less noisy when activating than the big old monster Luke referred to. That leaves a grey sheath with not much inside it, also coming from the right-hand end of the terminal enclosure. This could be a 2A line to the aforementioned control unit, e.g. for the hot water heater. Your electrician will be able to explain all this when he next comes to visit.

    In any case, this is most probably a variant of the Kaifa MA120B (not MA100 as you wrote above), the ‘B’ signifying the fifth tail for the switched circuit. The sparse documentation I’ve been able to find indicates that the variant with buttons arranged vertically is V1, while the later V2 has buttons arranged horizontally. The first two digits of the meter serial number (MSN) which you so carefully hid from us give the year of manufacture; it may well be that the latest variants have reverted to vertical buttons again.

    If I were you, I’d take some good clear photos of the whole lot, including the flimsy Meter Exchange Label to the left of the comms hub. You may have to refer to the readings it records at some stage in the future, and those labels have a habit of going missing over the years. 

    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    shetlandAuthor
    Rank 8
    May 29, 2025

    Ah well, the left right mistake was a test to see who is observeant. :-)

    I've taken some better resolution pictures to help.

    The hot water is not controlled by the storage heater circuit, it can be turned on and off at will, and by a timer unit.

    It for sure says MA120 and not MA120B :-)
     

     

    shetlandAuthor
    Rank 8
    May 29, 2025

    There is a big switch on the wall, top right.

     

    Emmanuelle_OVO
    Retired Moderator
    Retired Moderator
    May 30, 2025

    Hey all!

    Unusual for a RTS to be clunking every hour but looking around the cupboard i can see the ‘control circuit’ and thats feeding a board. Its far more likely it was that control circuit clunking. =]



    Hey ​@shetland,

     

    Do you think it may be the control circuit like Luke suggested?

    Renewable Energy? Big Fan.
    shetlandAuthor
    Rank 8
    May 30, 2025

    If the control circuit is the one that goes via this:

    Eaton MEM Autoline 42ALCDP Double Pole 80A 250v AC1 unit

    And then onto the consumer unit where the storage heaters are wired into, top left.

    Then it must be, since the meter has been replaced.

    Unless the new meter also clunks !

    Do they clunk ?

    It’s hard to be sure where the noise is coming from, since both units are so close to each other.

    Firedog
    Super User
    Super User
    May 30, 2025

    I've taken some better resolution pictures to help ...

    It for sure says MA120 and not MA120B :-)
      

    So it does, thanks. If ​@Lukepeniket_OVO is still watching, he might have some ideas about how to stuff six tails into four ports and, indeed, why:
      

     

    I can only imagine that the control switchgear was there to help RTS protect the fragile island network from periodic overload. That may still be necessary, of course, so it will be interesting to hear what happens when the plug is finally pulled on RTS.  

    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    OVO Engineer
    May 30, 2025

    Hey all, 

    5&6 are in the ALCS connection which means its turning on a contactor, the contactor above is named ‘heating control circuit’, which when that is energised it makes the ‘clunk’ =]

    OVO Operations Excellence Manager and Former Field Operations Team Leader
    Firedog
    Super User
    Super User
    May 30, 2025

    5&6 are in the ALCS connection which means its turning on a contactor, ...

    Thanks, Luke. I know that’s what it looks like and what I initially thought when I couldn’t read the meter type. I can’t find any documentation for these meters, so I’m a bit surprised that the ‘non-B’ variant has a load control switch at all even if there’s no internal contactor:
      

    No fifth terminal to connect an external contactor to ...

     

    Any idea why this Kaifa would have been installed instead of everybody else’s Aclara?

    Do engineers routinely have flying leads in the van? I’m sure there are plenty of scenarios when it could be really helpful.

    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    OVO Engineer
    June 3, 2025

    Hey bud =]

     

    Yes it'll be down to stock levels, we haven't had Aclara 4T in a while so we are back to Kaifa/L&G.

    Yes we do have flying leads and will also be getting longer versions aswell =]

    OVO Operations Excellence Manager and Former Field Operations Team Leader