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How often are SEG payments made?

  • September 15, 2025
  • 2 replies
  • 98 views

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Good afternoon,

 

Why do the SEG payments take so long to payed into your account?

 

 

Best answer by Chris_OVO

Hey ​@Ksansbury,

 

Payments are generally made periodically, and ours occur quarterly. You can find additional information in the following article, which also includes our contact options.

 

 

Hopefully this helps!

2 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • September 15, 2025

Hi ​@Ksansbury ,

OVO generally waits until Ofgem completes ALL the number crunching and sends over the money before making a payout, which usually goes through shortly before your next reading is requested.

It’s ultimately a business decision OVO took a long time ago which Ofgem permits on the basis it helps to manage cashflow. It’s not something that can be changed for individual customers I’m afraid.


Chris_OVO
Community Manager
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  • Community Manager
  • Answer
  • September 17, 2025

Hey ​@Ksansbury,

 

Payments are generally made periodically, and ours occur quarterly. You can find additional information in the following article, which also includes our contact options.

 

 

Hopefully this helps!