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M
Rank 1
M550344
Rank 1
January 6, 2023
Solved

Heat pump installation. How do I now cap gas supply?

  • January 6, 2023
  • 12 replies
  • 1952 views

Hi I have just had a heat pump installed and the installation team have said they can cap the gas connection as I no longer need a gas supply. Can they complete this action or do I have to go through Ovo to formalise this request?

    Best answer by Tim_OVO

    Updated on 16/02/26 by Abby_OVO

     

    Hi @M550344 and congratulations on making the move to an electric air source heat pump! 🙌

     

    The process for getting that gas meter disconnected is outlined here: 

     

     

    You can also find a bit more detail here if interested:

     

    M.isterW’s negative experience should certainly not be disregarded but OVO have the capability to perform this action and have done just that for many thousands of customers. The following topic may also be of interest if you’re getting a new heat pump installed for the first time:

     

     

    Hope this helps.

    12 replies

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    C
    Rank 6
    Chris78
    Rank 6
    March 1, 2023

    We heat our water and charge the car during the low cost hours as well as shifting as many other loads as we can (washing machine, dishwasher, tumble dryer etc).

    I've been surprised at how little electricity we use in the peak period. Cooking uses far less than you think, with an induction hob and modern oven, and none of the other appliances we use in the evening are high demand so it's easy to save money on Cosy Octopus. We save at least 10% per day.

     

    If we want to save more we change the settings on our battery so we can end up with almost zero use in the peak period.

     

    So if you dint have battery’s then it would not be saving anything? it also says the base cost per kWh is the octopus variable rate so could go up or down unlike a fixed. 

     

    Im sure its  working for you but I dont think it would save money for most HP users 

    M.isterW
    Rank 6
    M.isterW
    Rank 6
    March 1, 2023

    If you actually read my post you'd see that I said that we save at least 10% per day without factoring in the battery.

     

    I don't know where you'd find a fixed rate cheaper than the current variable rate.

    1992 4 bed detached house. Solar PV + battery, Zappi EV charger, Mitsubishi Ecodan ASHP and i-life2 fan assisted radiators.... No gas 😊
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      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd