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Rank 2
Jan 13, 2026 2:34 PM UTC
Solved

Does anyone know how to get into the plastic remote control box of a Mitsubishi Ecodan ASHP?

i’m old, stupid & clumsy - knocked the remote control box on the floor. box on wall lost communication with it. RC box display is blank, so power is lost. Need to get inside to fix broken wire. How?

Ph1lBest Answer
Rank 2
Jan 23, 2026 1:57 PM UTC

Updated on 29/01/26 by Ben_OVO

looks like it. Mr Engineer replaced the batteries and mine worked ok so I’m assuming the battery failure was coincident with knocking the RC on the floor. It’s a rubbish User Interface so I ain’t surprised it can’t warn you of a battery low condition b4 it reaches inoperability.

Mitsubishi’s help pages can be accessed here, and you can submit a maintenance form to Mitsubishi here.

 

There’s also some handy ASHP-related articles in our Forum Library section here.

4 replies

Ph1lAuthorBest Answer
Rank 2
Jan 23, 2026 1:57 PM UTC

Updated on 29/01/26 by Ben_OVO

looks like it. Mr Engineer replaced the batteries and mine worked ok so I’m assuming the battery failure was coincident with knocking the RC on the floor. It’s a rubbish User Interface so I ain’t surprised it can’t warn you of a battery low condition b4 it reaches inoperability.

Mitsubishi’s help pages can be accessed here, and you can submit a maintenance form to Mitsubishi here.

 

There’s also some handy ASHP-related articles in our Forum Library section here.

Ben_OVO
Community Manager
Community Manager
Jan 26, 2026 8:45 AM UTC

Morning ​@Ph1l, I hope you’re well and had a good weekend.

 

Thanks for letting us know that the engineer was able to get it fixed - great stuff. Thanks also to ​@johnr64 for your help with this one 😁.

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Ph1lAuthor
Rank 2
Jan 26, 2026 12:10 PM UTC

​@Ben_OVO ty let’s hope it stays fixed