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Diary of an ASHP install - Part 4 (Conclusions after a year in use)

  • March 12, 2026
  • 2 replies
  • 55 views

BPLightlog
Super User
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A Years Worth 

Headlines:

  1. Cost - energy bills reduced by £160
    1. Cost reduction despite unit costs for electricity rising and despite keeping a gas supply with the associated standing charge.
  2. Home comfort - our temperature levels in the home during heating season were increased (compared to the previous year) to run the heat pump more efficiently (20 deg C during the day and 18 deg C overnight)
  3. Hot Water - as previously reported, this has been changed during the year and the system now ensures our preferred set point is reached giving hot water at the points we use it most. 

Looking across the monthly usage, it becomes fairly obvious that any savings are focused on the higher usage months. I mention this in particular because as the heat pump is still used for hot water in summer, during these months in fact costs increased slightly compared to the equivalent months in the previous year.  We have a busy household with 4 adults and so heating and hot water are important throughout the year.

Unit costs - I mentioned in the headlines that overall cost has reduced despite unit costs increasing. I do have a time of use (tou) tariff which gives 3 slots of off peak electricity each day and with the solar PV and home battery, this allows us to cover the peak (4-7pm) tariff slot with no grid usage at all.

  • It is worth noting that our Solar PV and home battery system were installed for the full prior year and therefore their support does not modify the savings shown.

The previous year we had an average electricity unit cost of approximately 12p/kWh.

This year this has increased to approximately 15p/kWh.

Perhaps more importantly than all the data and statistics are the comments from family who all comment that the house is more comfortable due to a fairly consistently maintained temperature and while the hot water is no longer heated ‘on demand’, our hot water tank and heating gives hot water for all our needs and takes less time to deliver at temperature.

One other thing to mention perhaps is servicing - we have a service plan via our provider which costs £9 per month. This covers any call outs required during the year plus an annual service to keep the unit and system running at peak levels and covering the multi-year warranty.

I’ve chosen to look at actual costs as that impacts users more than anything else but some may want to look at a CoP (coefficient of performance) or specifically SCoP (seasonal CoP) which is recorded as 3.4 for this first year (Heating 3.7). That does have a bearing when comparing to other installations of course but ultimately it is energy cost which is a prime consideration.

You can see the previous update here where you can also see links to follow the story from install to a year in use.

2 replies

Ben_OVO
Community Manager
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  • Community Manager
  • March 13, 2026

Thanks very much for this ​@BPLightlog. It’s great to know that the heat pump has turned out to be such a positive addition to the household. £9 per month for the service plan seems very reasonable as well! I’m happy it’s all working well for you!


BPLightlog
Super User
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  • Author
  • Super User
  • March 13, 2026

Just a few additional notes to the results above …

I mentioned that we have solar PV and home battery - this is the subject of another log elsewhere. Having this energy support probably aids an ASHP in operation more than a typical appliance or heating device. That is not to say that you can’t use an ASHP without solar or battery but it will make a fair difference depending on the tariff you choose.

As previously mentioned, keeping the home at a steady temperature is important although often feels odd initially, especially when the heating comes on overnight during a cold snap. This, however, is important so that you do get to a good temperature for morning.

If your gas usage is predominately for heating and hot water, it can be a good move to have your gas supply disconnected so that you eliminate the standing charge associated with that fuel. Just remember to ensure that your supplier gets the gas meter removed from the national database to facilitate this. We have actually kept our gas supply a) to give an alternative energy source if needed over peak tariff periods and b) to allow us to review the complete system with the option to add a gas appliance again if required. This has led to our gas costs for the year being 88% made up of the standing charge so this is another option to reduce energy costs further if required in the future.