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Rank 2
January 31, 2025
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Can I monitor data from a different app than the Shinephone app?

  • January 31, 2025
  • 16 replies
  • 1616 views

I had solar panels installed by Ovo in August 2024. The Shinephone app was installed on my new Samsung phone. It works but is slow to load and often needs two attempts to get it to work. With over 1m downloads, it is only rated at 2.6. I strongly suspect that it shows a figure for the power generated that is too low.

Is there another app that can read the data and, ideally, the data from the smart meter as well in real time? 

Best answer by waltyboy

Updated on 12/02/25 by Abby_OVO

 

Hi ​@Mick 

 

It’s so frustrating when you can’t measure energy generated….mind you (assuming you’re in the UK) you will probably have been generating only a few kWh daily in January, if that.  Generation from now on through February and into Spring picks up amazingly quickly, though.

 

I’m afraid I’m not familiar with Shinephone: I have a separate generation meter (I don’t rely on the inverter’s own display at all). By looking at what I import (i.e. buy from OVO) daily, and what I export daily (if any) I can then see what the house has actually consumed, and the daily generarion meter then shows me what contribution the panels have made towards reducing my consumption. I also have my own separate whole-house import/export meter which is wired upstream of my CU just after the supplier’s smart meter, which acts as a kind of check! Belt and braces.

 

There are some great third-party sources of information about your smart meter consumption figures, others on this forum will be more knowledgeable than I, as I rely largely on the three meters mentioned above.  Mind you, I am a great fan of Glowmarkt.com and do use their data from my smart meter a lot.  Highly recommend a visit to their site. N3rgy.com are also good. But I find OVO’s app pretty good, now, as well for daily smart meter readings.  I appreciate it’s your generation figure you’re primarily interested in sorting out today, but as far as I’m concerned you can’t beat having your own generation meter although obviously it doesn’t do any analysis of data! But I’m very pen and paper!

 

All the very best of luck, let us know how you go on, Walt.

 

We’ve got a great article written by one of our volunteers, BPLightlog which may also be helpful:

 

16 replies

waltyboy
Rank 8
Rank 8
February 4, 2025

Hi ​@Mick yes, as ​@BPLightlog says….if you’re not sure about the generation meter, your inverter should be able to give you a rough idea of the total that it thinks it’s generated.
 

Also, are you pulling your export figure from the smart meter or from your app?  Something definitely awry with such a small difference between generated and exported, it looks like you’re exporting practically everything, which is ridiculous! 13 kWh of your rooftop generation used by the house in six months, about 2 kWh per month?!  
 

If you haven’t seen any savings in your bought kWh from OVO (your import) since August, then this may indicate a problem with the way the system has been installed or configured, rather than just being a question of the metrics? For example, a CT clamp the wrong way around? If, on the other hand, you have seen reductions in your electricity bill, then this would point to a problem with the way the data are being presented in your app.

 

The very good news is that your panels and your inverter seem to be happily generating, which is one big worry less.

Walt. 2013: 3.2kW PV East/West + Fronius IG, >26MWh (of which, to date mid-2025, 20MWh exported). 2023: 2.4kWh LiFePo4 battery. 2024: Tadö wireless smart stat v3; Electriq split unit 2.6kW AAHP (“air conditioner”).
MickAuthor
Rank 2
February 4, 2025

I'm "getting on a bit" and don't really want to clamber around in the loft to look at the inverter.

I queried the accuracy of the app with Ovo and the installer in October but never heard back. 

My circumstances have changed and I've been using more electric as a result, so it's difficult to compare, but looking at a day's data in the Ovo app it's very obvious that I'm generating most of the electric I use in daylight.

I am reading the export data from the same meter that I read to give the numbers to Ovo. 

I thought of turning all appliances off for an hour and comparing the generated and exported data, but the app gives the data in kwh and only one decimal place. 

Which comes back to the purpose of this thread, which was to try and find alternatives to the Shinephone app. 

 

waltyboy
Rank 8
Rank 8
February 4, 2025

Okay ​@Mick I understand now, it’s a frustrating situation you’ve got…I hope you get some advice re an alternative to the Shinephone app, and thank yiu for being so patient and full in your information.  I don’t suppose the Shine app customer support people have any light to shed on the problem?  In general, the technical support folk on these apps, I find, tend to be very good and very friendly.

 

All the very best….

Walt. 2013: 3.2kW PV East/West + Fronius IG, >26MWh (of which, to date mid-2025, 20MWh exported). 2023: 2.4kWh LiFePo4 battery. 2024: Tadö wireless smart stat v3; Electriq split unit 2.6kW AAHP (“air conditioner”).
MickAuthor
Rank 2
February 4, 2025

Thanks for all the answers. 

I often think that bad data is better than no data at all. 

BPLightlog
Super User
Super User
February 4, 2025

Searching a few other forums, there are some comments about users setting up Solar Assistant
I have not used that so not sure how easy or useful it is. 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
MickAuthor
Rank 2
February 4, 2025

That looks interesting. I wish there was an Android or Windows version.

I think that what I would like most is a phone app that could show, preferably in graph form, the current generated and the current used. I think I'd get the hang of when to turn things off and on.