Had anyone heard about when OVO is going to issue the £150 Warm Home Discount for customers on certain benefits such as Universal Credit ? A friend of mine said she received a letter/message from her supplier stating that she is to receive it on her next bill. With winter right around the corner, it would come in handy !!! Thanks y'all !!! Mike
Solved
When does the Warm Home Discount get paid to me?
Best answer by Ben_OVO
Updated on 14/11/25 by Abby_OVO
Morning
Hi
OVO can only issue it to you AFTER the DWP sends you the WHD Eligibility Letter, which are being done in waves. Until then, OVO won’t know you qualify.
Please wait for the DWP letter and follow the instructions - OVO can’t help you until then.
You can find full Warm Home Discount info on our website, along with FAQs here: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme. We also have this Forum guide:
I hope this helps!
+4Hey
Welcome to the community!
As a public forum, we don't have access to accounts, but don't worry! Our Support Team is here to help you out. If you reach out to them, they can check the status of your voucher and get everything sorted for you. I've included all the contact options in the article below, so you can easily get in touch.
I hope this helps!
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