When does the Warm Home Discount get paid to me?

Yes, it gets complicated, with possible security implications these days.

So probably best (and easiest) if they just stick with insisting on a precise match.

That died down years ago. I was born in Scunthorpe, so I was plagued by this problem all through the nineties and beyond. Nobody cares these days.

Well, it seems that it did. As far as I can tell, the system didn’t mind my changing the DD amount twice in a day, but I couldn’t wait any longer because otherwise there’d be less than a week to DD Day and I wasn’t sure whether changing at that stage would work. Now I just wait for the refund to land.

Meanwhile, I sit and ponder over why this exercise should be necessary. We’re back at the status quo, except that my bank balance is a bit healthier (assuming all goes well). Basing the online refund limit on the size of the DD is perhaps easier than anything else, but it can be illogical - as I think I demonstrated.

TBH, I don’t expect that many will have a recommended DD of just £12, but I may be wrong.

But yes we are having to jump through hoops just to be paying what we should be paying and no more.
I feel sorry for those who’s maths skills may not be up to the job of working it out.

I worked out last month that my £150 Warm Home Discount credit would be swallowed up by OVO getting my account to a month in credit by the end of March - if I let that happen.

The WHD is for my benefit, not to inflate my account credit and thus OVO’s bank balance. and I will be taking fairly unusual steps to make sure thatthe WHD comes to my benefit (whilst still having a credit balance on March 31st).

It seems that unusual steps are what we need to take now just to keep ourselves in a reasonable balance.

I received  a letter in October  saying  I automatically  qualify  for the £150 WHD I have still  not received  the WHD I'm on pre payment  meters and was told I would  receive  a voucher to cash at the post office 

Morning ​@deluce53, I hope you’re well.

I’ve sent you a private message - have a read and get back to me when you can.

Cheers!

Mines was paid last year in November - but just noticed it hasn’t yet shown in my account this year. Just checking the forum before I contact OVO about it. 😊

Hi ​@LizzyFrostie 

Did you get a DWP Letter about the WHD yet?

No - I’m in the ‘broader group’ in Scotland, which means I had to apply for the WHD. I never normally get a dwp letter. The money is usually just paid into my OVO a/c. I did get an email a few months ago saying my application was successful. 🙂

Hi guys!

How long this discount will be available? Is this ongoing?