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MCS certificate missing? how can i get one?

  • July 3, 2025
  • 4 replies
  • 138 views

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Solar panels were fitted over a year ago and despite many messages I can get MCS certificate to claim payment for electricity i send into the grid. What can I do?

Best answer by Ben_OVO

Morning ​@Snorkfish and welcome to the OVO Forum! I’ve added your Solar PV badge so that other Forum members can recognise you.

 

I can see ​@Blastoise186 has come through with some helpful info here. I just wanted to add that, if you aren’t having any luck with your installer, you could try contacting  MCS Certified on 0333 103 8130, or email hello@mcscertified.com.

 

Best of luck! 

4 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • July 3, 2025

Hi ​@Snorkfish ,

If memory serves you’ll need to ask your solar installer for that one. There’s no way for OVO to obtain it for you unless it was OVO who installed them.


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  • Author
  • Carbon Cutter*
  • July 3, 2025

Thanks for that. I've been trying to get them to send it for the last year. Nothing forthcoming. 


Ben_OVO
Community Manager
  • Community Manager
  • Answer
  • July 3, 2025

Morning ​@Snorkfish and welcome to the OVO Forum! I’ve added your Solar PV badge so that other Forum members can recognise you.

 

I can see ​@Blastoise186 has come through with some helpful info here. I just wanted to add that, if you aren’t having any luck with your installer, you could try contacting  MCS Certified on 0333 103 8130, or email hello@mcscertified.com.

 

Best of luck! 


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  • Author
  • Carbon Cutter*
  • July 3, 2025

ThanksÂ