Does OVO still have an energy fund that can be applied to, to help with an existing energy debt? I have tried applying to British Gas for a grant for non-customers and they have said that they cannot help as OVO has its own energy fund.
Updated on 16/06/25 by Ben_OVO
The OVO fund is closed at the moment and so cannot be found on the webpage right now. You can still access the Customer Support Package for additional help: https://customer-support-package.ovoenergy.com/. We can only accept your first application, so it’s important to make sure all the information you give is accurate.
Hey
That’s a really good question,
The OVO Fund is a fund to help people who’ve fallen behind with their energy payments to OVO, fallen into debt and who want to become more financially stable in future.
When is a customer eligible for this service?
Online - https://www.ovoenergy.com/help/debt-and-energy-assistance
Hope this helps.
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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd
