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Chris78
Rank 6
June 23, 2022
Solved

Will the Charge Anytime EV add on work with Podpoint or will I need to change the EV charger?

  • June 23, 2022
  • 72 replies
  • 4982 views

Ive just gone onto the OVO drive tariff and want the Anytime Plan But I already have a Pod Point charger at home. Will the Anytime work with Podpoint or will I need to change the charger? I have a SMET2 smart meter.  

    Best answer by nealmurphy

    Updated on 04/11/25 by Abby_OVO

     

    Since 15th July 2025, Ohme chargers are no longer be compatible with Charge Anytime. We’ve recently updated the technology behind Charge Anytime. This is so we can keep making improvements and create new products that reward customers for driving EVs.

     

    It's not been possible to integrate Ohme with this new technology. If you have an Ohme charger you’ll still be able to sign up to Charge Anytime by connecting with an eligible vehicle. We’re constantly looking to open up the eligibility to more EV models so if you don’t see your EV here, keep an eye on our page.


    You can see all eligibility details in our Charge Anytime page here.

     

    Hi @Chris78 

    Short answer is that the Podpoint charger won't be compatible with Anytime. You'll need either an Indra or Ohme charger as detailed in the FAQs on this page.

    https://www.ovoenergy.com/electric-cars/anytime#anytime-faq-smart-charger

     

     

     

    You must have an eligible EV or Smart Charger, we’re constantly looking into ways to add more eligibility for Charge Anytime, so if your technology isn’t currently on the list keep an eye on our page for updates!

    72 replies

    Show previous replies
    U
    Newcomer
    Ukman1234
    Newcomer
    January 31, 2023

    This is the response I have had back from OVO tech team. 
     

    Thanks for bearing with us.

     

    Our Technical team has now provided us with an update on your Anytime app issue.

     

    It appears we are not receiving location information from your Audi as stated. Below is a number of steps you can take to ensure this is enabled.

     

    In vehicle changes

    To locate the car, the sharing of GPS positioning needs to be enabled. You can enable this by toggling the "Share GPS position (allow)" setting in the multi media interface (MMI) from within the car.

    Update vehicle software package to 3669

    To remotely read the vehicle's location, software package "3669" must be installed in the car. This update needs to be performed by an Audi service retailer.

    Enable Audi connect services

    To remotely read the vehicle's location, the "Car finder" connect service needs to be enabled. You can activate it from the car's infotainment system in Settings > Privacy > Car finder.

     

    I know I only have 3608 software in my Q4 and not sure when or if I will get the upgrade 

    also does anyone know where in the MMI the Share GPS position setting is ?

    I have emailed them back to ask why can’t the OVO app just have a GPS location map or something instead of having to link through MyAudi app  

     

     

    W
    Rank 2
    Whipster2210
    Rank 2
    January 31, 2023

    This is the response I have had back from OVO tech team. 
     

    Thanks for bearing with us.

     

    Our Technical team has now provided us with an update on your Anytime app issue.

     

    It appears we are not receiving location information from your Audi as stated. Below is a number of steps you can take to ensure this is enabled.

     

    In vehicle changes

    To locate the car, the sharing of GPS positioning needs to be enabled. You can enable this by toggling the "Share GPS position (allow)" setting in the multi media interface (MMI) from within the car.

    Update vehicle software package to 3669

    To remotely read the vehicle's location, software package "3669" must be installed in the car. This update needs to be performed by an Audi service retailer.

    Enable Audi connect services

    To remotely read the vehicle's location, the "Car finder" connect service needs to be enabled. You can activate it from the car's infotainment system in Settings > Privacy > Car finder.

     

    I know I only have 3608 software in my Q4 and not sure when or if I will get the upgrade 

    also does anyone know where in the MMI the Share GPS position setting is ?

    I have emailed them back to ask why can’t the OVO app just have a GPS location map or something instead of having to link through MyAudi app  

     

     

    Yes, had all of that too. But still no resolution. 

    Small chink of light this morning. Audi Oldham have confirmed they will be able to update my software to version 3669 'later this quarter'.

    A lot of faffing around but I'm sure it will be worth it in the end. 

    Cue Audi telling me later this month that it will cost me more to upgrade the software than a new charger would be 😔

     

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    January 31, 2023

    It has to be done via MyAudi as that’s the only way Kaluza can access the vehicle location IIRC. There’s no other way to access the required APIs.

    If you’re able to, I’d recommend asking your local dealer if they can do software updates to get your Q4 up to the right version. If it was a Tesla this would usually be as easy as connecting to Wi-Fi at home, letting it download the software update and then trigger the install at a time that works for you.

    Some other EV’s can do that too via self-service, but I’ve confirmed that for an Audi, it has to go to a dealer unless you just need to update the maps.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    W
    Rank 2
    Whipster2210
    Rank 2
    January 31, 2023

    It has to be done via MyAudi as that’s the only way Kaluza can access the vehicle location IIRC. There’s no other way to access the required APIs.

    If you’re able to, I’d recommend asking your local dealer if they can do software updates to get your Q4 up to the right version. If it was a Tesla this would usually be as easy as connecting to Wi-Fi at home, letting it download the software update and then trigger the install at a time that works for you.

    Some other EV’s can do that too via self-service, but I’ve confirmed that for an Audi, it has to go to a dealer unless you just need to update the maps.

    The myAudi app and the car are working absolutely fine. They are relaying the information to Podpoint perfectly and also the Ovo App knows I've charged my car at home as its telling me this. 

    So how come that Ovo know I've charged my car at home yet don't know where it is. 😂

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    January 31, 2023

    That’s a question for Kaluza, not a Blastoise! :)

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      U
      Newcomer
      Ukman1234
      Newcomer
      March 7, 2023

      I’m guessing no one has got any further in finding an answer to this ?

        C
        Rank 2
        Chimaera500
        Rank 2
        March 7, 2023

        There are some people on Pisthonheads who seem to be using Drive Anytime fine.

         

        https://www.pistonheads.com/gassing/topic.asp?h=0&f=&t=2019678&d=15771.62883#seperator

        U
        Newcomer
        Ukman1234
        Newcomer
        March 7, 2023

        I’ve looked into it as much as I can with OVO and for the Q4 etron to work on anytime then it requires software to be the latest 3669 or you need one of the listed acceptable charger units on OVO. 

          W
          Rank 2
          Whipster2210
          Rank 2
          March 7, 2023

          I’m guessing no one has got any further in finding an answer to this ?

          Afraid not. Considered switching to Intelligent Octopus but that needs the same software package. 

           

          Thankfully Octopus Go doesn't which is an option. Alternatively sticking to the promise Audi Oldham made that in Q1 there will be a software upgrade coming. 

          Feel completely mis-sold about this 

          P
          Rank 2
          philipgh
          Rank 2
          March 10, 2023

          Emmanuelle - Can you ask OVO when the Kia EV6 will be added?

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