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craig310
Rank 1
Jan 25, 2023 11:54 AM UTC
Solved

What time does cheaper EV rate apply on Charge Anytime?

Hi. I’ve just signed up for Charge Anytime and everything seems to be working correctly. I’m just not sure what times the lower rate is applied (for example is it between 11pm to 7am). Or is it applied whenever a schedule is active and urgent charge is not used? If I changed the schedule to ensure full charge was reached by say 4pm instead of the default 7am, would the lower rate apply? I can’t find this information anywhere and the call centre didn’t know either.

Blastoise186
Blastoise186Best Answer
Super User
Jan 25, 2023 12:17 PM UTC

Updated on 22/01/26 by Ben_OVO

 

Hey @craig310!

 

The Charge Anytime rates are applied 24/7/365 as long as you’re using Smart Charging. This doesn’t mean your EV will always charge 24/7/365, but using it this way will ensure you get the cheaper rates.

 

There’s no set schedule for this to happen though as it’s dynamic. You schedule charging as part of Smart Charging, this too will get the cheaper rates.

 

Boost Charging will override and be charged at full rate, but will charge immediately regardless.

 

For more information on Charge Anytime, check out the topic below:

 

 

 

Who can get Charge Anytime?

 

There are now two ways you can get Charge Anytime:

 

 

You must have an eligible EV or Smart Charger. We’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

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Tim_OVO
OVO Staff
Tim_OVO
OVO Forum Legend
May 10, 2023 10:53 AM UTC

Nice @lee_surrey!

 

I am slightly surprised that the app allowed you to set a ready by time for 14:30 when you set it at 14:00. I’m curious to hear from other Charge Anytime customers on how it works:

 

@Dark, @FatOldSun is there usually a set amount of time in the future a ‘ready by’ time can be set?

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Rank 4
FatOldSun
Rank 4
May 10, 2023 7:35 PM UTC

Nice @lee_surrey!

 

I am slightly surprised that the app allowed you to set a ready by time for 14:30 when you set it at 14:00. I’m curious to hear from other Charge Anytime customers on how it works:

 

@Dark, @FatOldSun is there usually a set amount of time in the future a ‘ready by’ time can be set?

If I want to start charging immediately, I set a ready by time which is sooner than the time it would take to fully charge the car. This generally works, although I’ve not tried during peak times e.g. 4-7pm.

    Tim_OVO
    OVO Staff
    Tim_OVO
    OVO Forum Legend
    May 11, 2023 8:40 AM UTC

    @lee_surrey do you get the option to set any ready by time, even if it’s an hour or half an hour in the future, and in the afternoon? 

    Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
    Newcomer
    lee_surrey
    Newcomer
    May 11, 2023 8:52 AM UTC

    Yes. As you can see from this pic, I just set (at 9:50) “ready by” to happen by 11:00 today.

     

     

      Newcomer
      lee_surrey
      Newcomer
      May 11, 2023 9:24 AM UTC

      @Tim_OVO So at 10:15, I plugged the car in (battery at 94%) having told it I needed it by 11:00 as above. 5 minutes later, it’s now charging at the full 7kW rate.

       

       

        Tim_OVO
        OVO Staff
        Tim_OVO
        OVO Forum Legend
        May 12, 2023 7:46 AM UTC

        Good to know this, @lee_surrey - all thanks to Kaluza Flex technology!

        Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
          Newcomer
          IanEV
          Newcomer
          Aug 1, 2023 5:38 PM UTC

          Anyone here able to help as I can’t get an answer from OVO HQ. What happens with the situation that the Smart charging App doesn’t work with the car you have but the charger does. I am unable to use the OVO charge anytime app, so how do I know when to get the 10p rate of charge and don’t  charge when it’s the full rate. Seems to be very much a finger in the air to check which way the winds blowing. Has anyone got an answer to this, thanks.

          BPLightlog
          Super User
          BPLightlogSuper User
          Super User
          Aug 1, 2023 5:44 PM UTC

          Hi @IanEV , the system works automatically once you’ve set your ‘charge by’ time. It picks the greenest slots of power to be used and charges the vehicle at the preferential rate. You get the savings shown in the following month. 
           

          This might explain better from another post - 

           

          The Charge Anytime app is used for direct to vehicle (D2V) control. Where a customer has an eligible vehicle but does not have an eligible charger, they should use the D2V app. Where a customer has an eligible charger (regardless of whether or not their vehicle is eligible), they should use the charger app.


          The difference between the two at the moment is that the D2V customer will see savings in their D2V app, whilst the charger customer can see savings in a page called “Your EV” in the My OVO account.


          If a customer has an eligible charger and has downloaded the D2V app, they are likely to be setting schedules in multiple apps which will cause a conflict in commands being sent to charge the battery. As a result they may miss their ready by times and will probably not be able to reconcile their Charge Anytime credits.

          Bring me Sunshine ~ E&E {Solar PV, Battery Storage, EV, ASHP and Home Assistant automation}
            Rank 2
            E-golf
            Rank 2
            Nov 20, 2023 3:20 PM UTC

            A question on this,

            is there usually a set amount of time in the future a ‘ready by’ time can be set?

             

            What's stopping me coming home at 1pm with a 50% battery and setting a schedule (therefore charging at 7p) to start at 1.30pm? 

            BPLightlog
            Super User
            BPLightlogSuper User
            Super User
            Nov 20, 2023 3:22 PM UTC

            A question on this,

            is there usually a set amount of time in the future a ‘ready by’ time can be set?

             

            What's stopping me coming home at 1pm with a 50% battery and setting a schedule (therefore charging at 7p) to start at 1.30pm? 

            Nothing stopping you .. but it might not be ‘ready’ by that time

            Bring me Sunshine ~ E&E {Solar PV, Battery Storage, EV, ASHP and Home Assistant automation}
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