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November 1, 2024
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Volvo recharge 2024 not linking to OVO Charge Anytime

  • November 1, 2024
  • 17 replies
  • 813 views

Hi, I’ve just joined OVO and I’m unable to link my Volvo 2024 Recharge to OVO Charge Anytime. I’ve tried several times but the Volvo app just says sorry, your accounts can’t be paired at the moment. I have the Pod Point which isn’t recognised so the smart charging will be via the Volvo app. Any help would be greatly appreciated. Thanks, D

Best answer by BPLightlog

Updated on 02/02/26 by Abby_OVO

 

It will depend on your set up @djm12 

 

Without a compatible charger, you should be using the Charge Anytime app not the Volvo app

 

17 replies

Shads_OVO
Retired Moderator
Retired Moderator
November 29, 2024

Hi ​@spence65,

 

I’m sorry to hear this.

 

I can see others have already stopped by with some good advice here. Let us know if you’ve managed to get this sorted. As Blastoise has mentioned, reaching out to the team might be the best bet.

Newcomer
December 18, 2024

I have today changed from a 2021 Xc60 recharge to a new Xc90 recharge, 2024 and am unable to match it to the charge anytime app. I don’t think I have a smart charger, mine is a Shell Home Advanced box. Help! I really want to be able to access the benefits of Charge Anytime. 
 

Emmanuelle_OVO
Retired Moderator
Retired Moderator
December 19, 2024

Hey ​@Squashwalnut 

I have replied to you on this topic:
 

 

Renewable Energy? Big Fan.
Newcomer
January 15, 2025

Hey ​@Squashwalnut 

I have replied to you on this topic:
 

 

 

Hi Emmanuelle, the link to that conversation doesn’t seem to work. My wife currently uses Anytime successfully with her BMW i3, but I am looking at purchasing a Volvo XC90 T8 Recharge 2024 and from what I can see you only support up to 2022. Is this likely to change anytime soon?

Blastoise186
Super User
Super User
January 15, 2025

There may be some 2024 models that are now supported. I’d recommend you check with the team on 0330 175 9678 and they can advise.

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Emmanuelle_OVO
Retired Moderator
Retired Moderator
January 16, 2025

There may be some 2024 models that are now supported. I’d recommend you check with the team on 0330 175 9678 and they can advise.



If you give the team a call they’ll be able to confirm these details ​@JD84 😊

Renewable Energy? Big Fan.
Newcomer
January 16, 2025

There may be some 2024 models that are now supported. I’d recommend you check with the team on 0330 175 9678 and they can advise.



If you give the team a call they’ll be able to confirm these details ​@JD84 😊

Thanks, they said it was likely coming but unable to confirm.