Skip to main content
G
Rank 2
GrandmaSusie
Rank 2
January 6, 2025
Solved

Urgent charge button not displayed, how can I fix this?

  • January 6, 2025
  • 12 replies
  • 300 views

Hello,

Just home with a newly purchased Hyundai IONIQ 5, have set up with the Ovo account etc but don’t seem to be able to find the Urgent charge button which would be handy should it be needed.

Many thanks if anyone can help,
Susie

Best answer by GrandmaSusie

Thanks so much everyone for the help and advice re.the Urgent Charge icon.

We unplugged the car this morning and the icon did display so worrying over - for now ! Just got to learn to drive the thing 😜 

Take care on the roads all of you !

12 replies

Show previous replies
G
Rank 2
GrandmaSusieAuthorSolved
Rank 2
January 7, 2025

Thanks so much everyone for the help and advice re.the Urgent Charge icon.

We unplugged the car this morning and the icon did display so worrying over - for now ! Just got to learn to drive the thing 😜 

Take care on the roads all of you !

    Abby_OVO
    Community Manager
    Abby_OVO
    Community Manager
    January 8, 2025

    Hey ​@GrandmaSusie 

     

    Thanks for the update on that!

     

    Take care on the roads, enjoy the new car and charger.😊

    Currently Playing: She's Electric
      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd