OVO refuse to install EV charger

Thanks for the update ​@mikes01666! 

It's unfortunate we can't perform the installation ourselves, but as you mentioned, it's understandable. There are likely various insurance and liability regulations they must follow. Hopefully, Hypervolt can provide a solution or at least guide you appropriately. If you encounter any difficulties, please don't hesitate to reach out again, and we can offer advice on alternative installers if needed

If you need anything else just let everyone know.

I've seen issues surrounding the installation of an EV cable where an installer has refused to do trenching because they weren't qualified to do that (it was the only viable route) so the trenching / ducting / cable installation was done by a separate contractor who had the required competencies and the the EVSE installer did the rest by installing the EVSE, connecting up the cable ends, testing and commissioning.

I can understand the reluctance due to safety considerations, but trenching is out of the question as it would cost more than the entire solar/battery cost. 

The catenary already exists so it's a matter of securing the cable and making the connections at either end. The sticking point is that the catenary is 4m in the air so Working at Height regulations apply.

I'm toying with the idea of using a local electrician.  Any thoughts?

​@mikes01666 I wasn't suggesting trenching was a solution I was saying that sometimes one contractor can't do all the work for whatever reason. If you can get someone to arrange for your EVSE cable to be mounted on the catenary (either as it is or strengthened) and get the OVO engineers to do the rest then it may be a solution. This wouldn't be the first time this has happened with an EVSE install.

Peter