OVO charge anytime
I have been using charge anytime for the past week and was led to believe that when you connect the charger it doesn’t automatically charge straight away, but everytime I have connected the charger the car has started charging immediately
is this the norm?
Best answer by BPLightlog
Updated on 04/11/25 by Chris_OVO:
Hi
If it’s charging under CA then it might stop and start several times to aim for your ready by time
From 15 July Ohme chargers will no longer be compatible with Charge Anytime. We’ve recently updated the technology behind Charge Anytime. This is so we can keep making improvements and create new products that reward customers for driving EVs.
It's not been possible to integrate Ohme with this new technology. If you have an Ohme charger you’ll still be able to sign up to Charge Anytime by connecting with an eligible vehicle. We’re constantly looking to open up the eligibility to more EV models so if you don’t see your EV here, keep an eye on our page.
You can see all eligibility details in our Charge Anytime page here.
Our Charge Anytime can be contacted by:
Calling 0330 175 9678 (Option 1 new customers/option 2 existing customers)
Email via chargeanytime@ovo.com
Webchat, click the link then the green chat icon at the bottom right of the page
Indra can be contacted here. We’ve also got a really useful Charge Anytime FAQ’s page on our website. I’ve included some useful guides below:
+5Updated on 04/11/25 by Chris_OVO:
Hi
If it’s charging under CA then it might stop and start several times to aim for your ready by time
From 15 July Ohme chargers will no longer be compatible with Charge Anytime. We’ve recently updated the technology behind Charge Anytime. This is so we can keep making improvements and create new products that reward customers for driving EVs.
It's not been possible to integrate Ohme with this new technology. If you have an Ohme charger you’ll still be able to sign up to Charge Anytime by connecting with an eligible vehicle. We’re constantly looking to open up the eligibility to more EV models so if you don’t see your EV here, keep an eye on our page.
You can see all eligibility details in our Charge Anytime page here.
Our Charge Anytime can be contacted by:
Calling 0330 175 9678 (Option 1 new customers/option 2 existing customers)
Email via chargeanytime@ovo.com
Webchat, click the link then the green chat icon at the bottom right of the page
Indra can be contacted here. We’ve also got a really useful Charge Anytime FAQ’s page on our website. I’ve included some useful guides below:
Thank you for the heads up, it doesn’t seem to stop at all just carry’s on charging. My schedule is to ready by 7am
What charger do you have? My Indra Smart Pro used to do that at first. I queried it with Indra and it turned out to have been left in 'compatibility' mode by the installer.
They fixed It, and It now behaves properly - although it still generally starts charging way earlier than it needs to, in my experience.
I have the OHME home pro charger. It still seems to be charging at the SMART but just thought it was a little odd that it starts charging immediately
I think your Ohme must be doing something similar to my Indra. I was also getting Charge Anytime rates for all my charging. I'd send Ohme a query.
I find that sometimes it does start charging instantly, sometimes it doesn't. Depends on what the grid is doing... BTW, don't ever use the boost function, just adjust your schedule through the indra app. That way, you can get instant charge (if needed) with the charge anytime rate ;)
Hey
Any update on this? Did you contact OHME?
I contacted OVO before OHME and the advisor confirmed everything is fine. I am being charge correctly.
rather than contacting OHME I’m just going to leave it and not try and fix what’s not broken so to be speak lol 😂
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