Hi, I have an Audi Q4. Been using my Ohme charger for over a year with no issues, apart from the obvious hike in fees.
I have had an error the last few days, it saying ‘issues with charging’ with a resolve issues that I have done numerous times but no joy.
my car is still charging but obviously not at the EV rate.
Any ideas?
To build on above, the app is clearly showing the charging as percentage is increasing! No smart charging with issues apparently.
Hi I have a hyundai kona ev 2022 model changing via ohme charger. What i do is once I plug car in and it starts to charge i stop charging in hyundai app. Then within 30 min ovo app detects car and takes control of car. This way I get car charged at discount level. Worth a try to see if it works for you.
+4Hey
I’ve reached out to the team to see if they’ve come across this issue before or if they've had similar reports. I’ll keep you posted as soon as I hear back from them. They might ask you to get in touch with them directly to take a closer look at things, but don’t worry, I’ll make sure to keep you in the loop.
Also, Chaoselite shared a fantastic suggestion that you might want to try if you haven't had a chance to yet. 😊
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OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
OVO (S) Gas Limited is part of OVO Group Ltd
