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MRP
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September 8, 2026
Solved

Nissan app access through Kaluza/Enode failing

  • September 8, 2026
  • 2 replies
  • 52 views

Hi OVO team, 

After the recent updates from Nissan UK, it appears while trying to add a new vehicle, the Kaluza/Enode request for access is still trying to access the old version of nissan eu app which after trying to login, keeps showing invalid credentials error message even though the credentials are correct. 

Please can this be fised ASAP.

Best answer by Abby_OVO

Hey ​@MRP 

 

I checked in with the Charge Anytime team on this one, they have said it’s a known issue and it's down to Enode and Nissan to fix, who are also aware and working on such a fix. 

 

If we here about a fix or have any updates we’ll pop them on this thread. Apologies for any inconvenience, hopefully they’ll be able to roll out a fix soon.🤞🏻

2 replies

Abby_OVO
Community Manager
Abby_OVOBest Answer
Community Manager
September 9, 2026

Hey ​@MRP 

 

I checked in with the Charge Anytime team on this one, they have said it’s a known issue and it's down to Enode and Nissan to fix, who are also aware and working on such a fix. 

 

If we here about a fix or have any updates we’ll pop them on this thread. Apologies for any inconvenience, hopefully they’ll be able to roll out a fix soon.🤞🏻

Currently Playing: She's Electric
Rank 1
MRPAuthor
Rank 1
September 18, 2026

Thanks for checking.  This issue is fixed now. Regards Mihir 

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