Issue getting new Subaru SolTerra to charge at all

Forum|Forum|2 years ago
November 5, 2023
12 replies
408 views

I picked up a new Subaru SolTerra yesterday.

I altered the car on the Kalzo app, altered car on My OVO anytime.

I plugged in last night, no charge this morning, all timings remained the same as old car. Kalzo recognised car, still saying waiting for suitable time but time set 7.0am has passes. No juice at all put in. Please can anyone suggest anything as today is Sunday, dealer closed. Thank you.

Best answer by Nick Challacombe

Hello again Emmanuelle,

No body came back from Indra but the good news is that they have, it seems, solved my problem. For the first time ever the new car is charging from Solar which the previous car never did. I ‘phoned Indra to see what they had done and it was a software update which also picked up the lack of Solar. When the sun goes down or my battery empties then hopefully I will be on OVO Charge any time.

Told not to do any setting on the new car leave it to the app which I am happy with as running the last EV for a year I had no problem by not using it timer schedule.

I will now get round to reading the three volume's of War and Peace which is Subaru/Toyota/Lexus as all the cars are badge engineered and have very little mechanical difference except the Subaru is 4 x 4.

Thank again,

N

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N

Nick ChallacombeAuthorSolved

Rank 8

Hello again Emmanuelle,

No body came back from Indra but the good news is that they have, it seems, solved my problem. For the first time ever the new car is charging from Solar which the previous car never did. I ‘phoned Indra to see what they had done and it was a software update which also picked up the lack of Solar. When the sun goes down or my battery empties then hopefully I will be on OVO Charge any time.

Told not to do any setting on the new car leave it to the app which I am happy with as running the last EV for a year I had no problem by not using it timer schedule.

I will now get round to reading the three volume's of War and Peace which is Subaru/Toyota/Lexus as all the cars are badge engineered and have very little mechanical difference except the Subaru is 4 x 4.

Thank again,

N