Indra Smart Pro on Charge Anytime Issue

Forum|Forum|2 years ago
August 17, 2024
11 replies
329 views

Please help from the hive mind!

We had our Indra Smart Pro replaced under warranty last week - we also have solar panels and used the solar matching option successfully for 3 years - however we now no longer seem to be able to switch to non boost mode? Previously toggling between Boost and Eco allowed the 1.5kw cheaper rate but it toggles between “solar” at 7.4kw and Boost at 7.kw. Even when there is no sun?

anyone had similar issues? Indra have been of little help.

Best answer by Chris_OVO

Updated on 02/02/26 by Abby_OVO

Hey @drwanderson,

I heard back from the team and they’ve said; “its 100% an Indra issue unfortunately. You can contact them https://www.indra.co.uk/contact/ ,support@indra.co.uk, or 01684 770 631 to troubleshoot/set up Solar matching”.

I know you’ve said you’ve not had much luck with Indra, but it might be worth following up with them and asking them what else they can do to support you!

I’m sorry we can’t fix it for you. We’re always around for advice if needed, and @BPLightlog is well known for their knowledge of Solar!