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darren.guscott
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April 11, 2023
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Indra Smart Pro EV Charger not recording charging information correctly and flashing white Indra logo?

  • April 11, 2023
  • 24 replies
  • 1404 views

I have recently had an Indra Smart Pro EV Charger installed and joined charge Anytime.  All went well for the first charge, then I had red flashing light which stopped after several resets and leaving it for a while.

Now I have a constantly flashing White Indra Logo (Almost ready to charge apparently) and when I connect the car it starts charging almost immediately, the car reads it is charging at 7.5kWh but the website for indra shows it as charging at 0.0 kWh and it does not record how much energy is being used hence will not log that information into the Charge Anytime calculations.  Resets of the unit have not helped.

 

Has anyone else seen anything similar?

Best answer by Hicks

I haven’t re-contacted Indra as the problem has gone away.  In fact, I am very happy with the service I am now receiving.

Almost as soon as I plug the car in the Kaluza platform starts to charge the car; if the electricity overhead is high the platform reduces the amps to the car accordingly.   I can also regulate the amps from my Tesla app if required (when I want to charge to 100% but want the car filled in a definite time-scale).

Only downside I now see is when the Kaluza platform drops my charge amps down to, say, 6 amps then I am actually wasting a small amount of energy (therefore money) during the extended charge time.  Just an observation.

Hope I haven’t Murray Walker’ed myself :)

24 replies

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Tim_OVO
OVO Staff
Tim_OVO
OVO Forum Legend
May 12, 2023

What’s the latest on this, @darren.guscott @Hicks?

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
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Newcomer
HicksSolved
Newcomer
May 12, 2023

I haven’t re-contacted Indra as the problem has gone away.  In fact, I am very happy with the service I am now receiving.

Almost as soon as I plug the car in the Kaluza platform starts to charge the car; if the electricity overhead is high the platform reduces the amps to the car accordingly.   I can also regulate the amps from my Tesla app if required (when I want to charge to 100% but want the car filled in a definite time-scale).

Only downside I now see is when the Kaluza platform drops my charge amps down to, say, 6 amps then I am actually wasting a small amount of energy (therefore money) during the extended charge time.  Just an observation.

Hope I haven’t Murray Walker’ed myself :)

    D
    Rank 4
    darren.guscottAuthor
    Rank 4
    May 12, 2023

    I have a service visit from Charged EV in a couple of weeks however, since the last time of posting I saw a couple of calibrating messages and since I have not seen any issues and it is always charging at 7.4 (although it is mostly plugged in when the demand is low). 

    The thing to note is we have not had any really heavy rain and it seems to go strange around rain but I think it is because it loses connection with the 4g dongle.  Thinking just connecting it with ethernet will help that.

      D
      Rank 4
      darren.guscottAuthor
      Rank 4
      August 29, 2023

      My charger is fixed following the visit from the service engineer, it turns out there was a technical issue with the charger as during testing it failed completely and refused to connect.

      The whole unit was replaced and since then I have had NO issues.

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