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I've got a hypervolt home 3 pro charger and a skoda enyak- I've plugged in my vehicle why isn't it charging?

  • May 3, 2025
  • 6 replies
  • 226 views
H
Carbon Cutter***
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  • H29
  • Carbon Cutter***

Hi. 

I'm new8 to EVs and have just a charger installed. 

 

As OVO offers a flat rate of 7p per hr for charging, I've added Charge Anytime. 

 

I've gone to do my first charge and am confused. 

I want the vehicle charged by 7pm tonight. I've set that in the App. That's 3.25 hrs from now but it's not started charging. 

If I hit urgent charge, it says I won't get the credit back so I'm not getting the 7p anytime rate. 

It's very co fusing to a newbie getting to grips with everything EV. My immediate.reaction is that the claim of a flat rate is false but I know that can't be the case. 

Any help or explanation would be much appreciated. 

Thanks

 

 

Best answer by H29

Result! Having spent a couple of hours searching the Internet and digging through the manual, I came across a similar post in the forum. 

 

Simple solution. Unlink charger and then relink. The good old then it off and then on again trick!. And it's charging! ⚡️😀

 

 

6 replies

BPLightlog
Plan Zero Hero
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  • BPLightlogPlan Zero Hero
  • Plan Zero Hero
  • May 3, 2025

What’s your setup ​@H29 ?

The EV and charger need to be compatible to operate correctly. There are also guides to follow to operate, also depending on your setup

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP}
H
BobTom
Carbon Catcher**
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  • BobTom
  • Carbon Catcher**
  • May 3, 2025

The claim of a flat rate (of 7p per kWh is not false.

if you provide more detail along the lines suggested by BPLighthog someone may be able to help you.

Reading the guides is essential for anyone wishing to avail themselves of this service. In addition the Charge Anytime team offer excellent support.

H
H
Carbon Cutter***
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  • H29
  • Author
  • Carbon Cutter***
  • May 3, 2025

Hi ​@BobTom ​@BPLightlog 

I've got a hypervolt home 3 pro charger and a skoda enyak. 

Both are compatible. 

I know this must be user error. :-)

My charger is saying it is linked with Charge Anytime…

My CA app is showing that I want it charged by 10pm buy my charger App is showing that my energy provider doesn't have any charges scheduled. 

 

Any help gratefully received…

Thanks. 

How do I get thr two to talk to each other...? 

H
Carbon Cutter***
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  • H29
  • Author
  • Carbon Cutter***
  • Answer
  • May 3, 2025

Result! Having spent a couple of hours searching the Internet and digging through the manual, I came across a similar post in the forum. 

 

Simple solution. Unlink charger and then relink. The good old then it off and then on again trick!. And it's charging! ⚡️😀

 

 

Chris_OVO
BPLightlog
Plan Zero Hero
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  • BPLightlogPlan Zero Hero
  • Plan Zero Hero
  • May 4, 2025

Glad you got things sorted ​@H29 .

The setup sometimes gets confused so the switch on/off routine is always useful.

There are a few other pointers in this thread 

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP}
Chris_OVO
Community Manager
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  • Chris_OVO
  • Community Manager
  • May 5, 2025

Hey ​@H29,

 

Welcome to the community! Now that you’ve mastered the art of ‘turning it off an on again’ you can now fix 99% of lifes problems 😁 I’ve added a badge to your profile to show that you’re part of our EV community. 

 

I’m glad that you’re now up and running and thank you to ​@BPLightlog and ​@BobTom for offering support. I’ve also left a few article for you to have a look at when you find the time below: 

 

Renewable energy jokes never get old.
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