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How do I add a Premium Plus monthly plan to my account?

  • November 12, 2025
  • 5 replies
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T
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Basically as above.

I have tried online but it just says am already on charge anytime and doesn’t give me a option to add a monthly subscription.

 

I then tried the charge anytime app but that says monthly subscriptions are handle via the website and wants me to login via the website.

 

I went on chat but the person just kept asking what I needed help with so I’m kinda stuck now.

Best answer by theDaveB

Updated on 25/02/26 by Chris_OVO

Cracked it.

 

For anyone else. Goto Plan on the left (when logged in) and select that. Then scroll all the way to the bottom and it will say PAYG on your charge anytime, there you can click change.

5 replies

Blastoise186
Super User
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  • Blastoise186Super User
  • Super User
  • November 12, 2025

Hi ​@theDaveB ,

You should be able to do this via the OVO Charge app or via MyOVO.

If you get stumped, give the team a call on 0330 175 9678 and they’ll sort you out.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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    • theDaveB
    • Author
    • Rank 1
    • November 12, 2025

    Hi ​@theDaveB ,

    You should be able to do this via the OVO Charge app or via MyOVO.

    If you get stumped, give the team a call on 0330 175 9678 and they’ll sort you out.

    You obviously didnt read my post. I cant do it on my Ovo or the charge app. There is no option to add it, it just says am already on charge anytime.

    Blastoise186
    Super User
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    • Blastoise186Super User
    • Super User
    • November 12, 2025

    I did read it - the answer I gave is what I felt is the most likely solution.

    It seems you might need to try 0330 175 9678 in this case - that team is the one you’re after.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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    • theDaveB
    • Author
    • Rank 1
    • Solved
    • November 12, 2025

    Updated on 25/02/26 by Chris_OVO

    Cracked it.

     

    For anyone else. Goto Plan on the left (when logged in) and select that. Then scroll all the way to the bottom and it will say PAYG on your charge anytime, there you can click change.

      Ben_OVO
      Community Manager
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      • Ben_OVO
      • Community Manager
      • November 13, 2025

      Glad you got to the bottom of it ​@theDaveB, and thanks for your help ​@Blastoise186.

       

      ​@theDaveB welcome to our community - I’ve added the EV badge to your profile so that other members can recognise the kit you have.

       

      Please feel free to come back if you have any further questions, and let us know how you get on with the monthly plan. This is a new proposition at OVO so we’d appreciate the feedback!

       

      Cheers 😁.

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