EV charging

Hi ​@Tje01 and a warm welcome to the OVO Forum. I’ve added the EV ownership badge to your Forum account.

Sorry to hear of the issues you’re having. Sometimes with Cupra the connectivity issues can stem from Enode (you can check their status updates here). It’s not indicating any issues at the moment - have you been able to connect with Charge Anytime since writing this post over the weekend?

I’ve generated this AI-driven response - hopefully it might be of some help here:

When OVO Charge Anytime sends a command to pause or defer charging, the Cupra software often misinterprets the standby state as "Not Plugged In" or drops the communication hand-shake.

1.Disable Schedules in the Car & My CUPRA App:

Remove all scheduled timers, "preferred charging windows," or location-based charging profiles inside the Cupra Born's infotainment system and in the My CUPRA app.

Set the car to "Charge Immediately" (Direct Charging mode). OVO needs to be the sole system managing when power flows.

2.Disable Schedules in Your Wallbox / Charger App:

If your home wallbox (e.g., Ohme, Indra, Hypervolt, Wallbox Pulsar) is connected via app, clear any custom schedules or eco-timers set inside its own native app.

Set the charger to "Plug and Charge" or "Always On" / unlocked mode so it instantly provides power the moment OVO requests it.

3.Check the 'Release Cable' Vehicle Setting:

Inside the Cupra Born’s charging menu on the central screen, find the setting "Automatically release AC cable" (or similar cable unlocking preferences) and turn it OFF.

When this is toggled on, the car unlocks the pin when power stops, which causes the car to report a "disconnected" state to OVO.

4.Reset the Connection & Plug In:

1. Unplug the cable from the car.

2. Open the OVO Charge Anytime app, set your desired "Ready By" time (e.g., 07:00) and target charge percentage (e.g., 80%).

3. Plug the cable firmly into the Cupra Born.

4. You should see a brief trickle/handshake charge start for a few seconds before OVO pauses it and switches status to "Smart Charging Scheduled".