'Error 220' on a Cord Zero charger

Hey ​@RustyPort 

Sorry you weren’t able to get through yesterday, thought I’m glad to see Blastoise186 did stop by with a reassuring reply.

The teams are available again today, you should be able to get through on any of the contact methods for Charge Anytime:

Do let us know how you get on.🙂

Still can’t get connected

Hey ​@RustyPort 

Sorry to hear this, what contact method are you using?

Raised a complaint now as nobody is able to help 🤷‍♂️

Everybody trying but it seems that there is a deeper issue.

Hey ​@RustyPort,

I'm really sorry to hear that you're still having trouble with your connection. I hope they can take a look at it as part of your complaint and let you know what’s going on. 

It would be great if you could keep us posted on the outcome; it might help someone else who's facing the same issue. 

If you have any questions or need anything else, don’t hesitate to reach out. The community is here to help.

Hi, Complaint still ongoing. Have now raised with CEO team.  Let’s see if that changes anything.  I’m pretty sure it’s a problem at both ends 🤷‍♂️

Hey ​@RustyPort,

I heard that a fix has been rolled out for the Cord issues we’ve been experiencing. I’d love to know if you’ve been able to get connected or if you’re still running into any problems. Thanks!

Fix rolled out…doesn’t work for me 🤦‍♂️

Hey ​@RustyPort,

I checked in with the Charge Anytime team about any issues that might have come up since the fix went out. They suggested that you try deleting the Charge Anytime app and then reinstalling it to see if that helps. If you’re still having trouble after that, don’t hesitate to reach out to the Charge Anytime team. They’re more than happy to take a closer look and help you figure out what’s going on.

Breaking News…

I’m connected and test charging 🤞

Let’s see how I get on.

Thanks for all help and responses.